Returns & Exchanges

At Jisora, we want you to be completely satisfied with your purchase. If your fashion finds are not the perfect fit, we offer a hassle-free 7-day return and exchange policy for all unworn items with original tags.

1

Initiate Request

Visit our returns portal and enter your order ID and email address to select the items you wish to return or exchange.

2

Quality Check

Ensure your items are in their original condition, unwashed, and with all Jisora brand tags still attached.

3

Package & Pickup

Securely pack the items and our logistics partner will arrange a convenient pickup from your delivery address within 48 hours.

4

Refund Processing

Once we receive and inspect the returned garment, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing